My son needed to have a brace and a North Staffs Orthodontic nurse, at UHNM who has trained in autism was really helpful and provided a really good service. Due to his condition, my son would not open his mouth, she was very patient and because he goes to a specialist support school, which is a fairly long way from the hospital, it was difficult to get to get to the hospital in the normal appointment slots, but the nurse was prepared to wait past the usual hours and see my son after the normal appointment times.
My son and daughter have Ehlers-Danlos syndrome which affects their connective tissue and mobility. (Hypermobile EDS). It seems that you have to fight for everything through the hospital (UHNM). My son is in significant pain and the only thing that seems to help is physiotherapy, however he is not accessing an open-access physio service, which he used to. So when he hurts herself or falls over, his muscles go really tight, they have to go back to the GP to be referred back to Physiotherapy. We are also have had to push for him to see a podiatrist, which is really helpful to the condition
I have been accessing the Migraine Clinic every 12 weeks for the last 2 years. Always on time, always helpful. Pleasant building and easy parking too.
I am a regular visitor to the Eye Clinic and have recently been diagnosed with Glaucoma. The staff are wonderful and really look after you.
I went to hospital for a scan, they always treat you nice and well looked after. The staff even said sorry for the delay.